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Business School News

27% of European companies are actively using HR analytics for performance management

Keen to understand why firms make use of the opportunities HR analytics can offer, new research conducted by Barbara Bechter, Associate Professor in Human Resource Management, and Bernd Brandl, Professor in Management, alongside Alex Lehr, Radboud University, has found that 27% of European companies are actively using HR analytics for performance management.
Person using macbook pro statistics graphs

Majority of customers have a positive experience with customer services robots

Interacting with robots triggers emotions of joy, love, surprise, interest and excitement for customers, whilst discontent is mainly expressed when customers cannot use service robots due to them malfunctioning, according to new research conducted by Dr Zhibin Lin, Associate Professor of Marketing, alongside colleagues from Smith School of Business, Queen’s University, Audencia Business School and Jimei University.
Friendly robot smiling

IMPACT magazine - World Economy and Society - Issue 11

Issue 11 of our award-winning magazine, IMPACT, is out now. Themed around ‘world economy and society’, the issue looks at our research on the economy at a global and local level. With the world experiencing war in Europe the shockwaves are being felt everywhere and driving a cost-of-living crisis through the availability of oil, gas and grain. Is it overly dramatic to say the world economy is on a knife edge?
Cover of IMPACT magazine Issue 11 feature the world on a knife edge

UK parliamentary committee reference business school social housing research

A report recently published by the cross-party Levelling Up, Housing and Communities (LUHC) Committee addresses a series of issues relating to the supply, quality and regulation of social housing in England. The committee heard about the research findings co-authored by the School's Dr Mercy Denedo, Assistant Professor in Accounting, and Dr Amanze Ejiogu, Senior Lecturer in Accounting at Newcastle University Business School into stigma and discrimination in England's social housing sector.
concrete council flat building with exposure at night

Inspirational Leader on Mandela Day

MBA graduate Steven Zwane is inspiring Africa’s future entrepreneurs and has returned to Durham to continue his own learning through the DBA. Steven recently visited Durham as part of his Durham DBA programme and shared his story about meeting Nelson Mandela, why he received his Mandela Scholarship to do his MBA and what motivates his continued learning on DBA journey.
Steven Zwane and Nelson Mandela

Durham University Business School achieves five-year EQUIS re-accreditation 

Durham University Business School, one of the UK’s longest established business schools, has been awarded a five-year extension to its accreditation from EQUIS, the leading international system of quality assessment, improvement and accreditation of higher education institutions in management and business administration. 
EQUIS five year re-accreditation with branding and business school

Reflections from Durham DBA Graduate Tom McDonogh

Ahead of graduation, our DBA alumni Tom McDonogh is looking back at his time at the Business School and sharing memories of his own graduation as well as his experience being on the Durham DBA programme.
Photo of DBA graduate Tom McDonogh and his family

Bargaining over wages can be more effective if done at a sector-level

With inflationary pressures affecting most global economies now, there are growing demands for wage increases by employee groups being hit by the cost-of-living crisis. Professor Bernd Brandl, an expert in employment relations and Human Resource Management, has some pertinent research. Wage bargaining can be much more effective for management and employees if it is done at a higher, sector level as opposed to firm or small groups level. And it can also have a positive impact on the performance.
Crop faceless multi-ethnic interviewer and job seeker going through interview

School hosts international meeting on protecting cultural heritage

Experts from around the world met in Durham to discuss how to protect cultural heritage at risk of destruction from human and natural disasters.
Cultural Heritage Management Symposium

Complete University Guide 2023 undergraduate subject rankings

The Complete University Guide (CUG) published subject level tables of the School’s undergraduate subjects featuring three subjects in the top ten. Both Accounting and Finance and Marketing have made the top three nationally, while Economics has risen an impressive 10 places to 6th.
Business School court yard

Alumni 20 year reunion

MBA Alumni return to Durham to celebrate their delayed 20-year reunion
a group of 2021 MBA graduates outside of the School entrance

New Executive Dean to lead Business School

Professor Catherine (Cathy) Cassell has been appointed to the position of Executive Dean of Durham University Business School. She joins the University on 1 September 2022, taking over from Professor Kieran Fernandes, Interim Executive Dean.
New Executive Dean Announcement