(she/her/hers)
Siobhan joined the university in February 2021 following a long career within the private sector. Siobhan has a history of managing multinational diverse teams within a variety of industries. Previous experience has included setting up an outsourced technical support desk in the Czech Republic and building a customer service desk for a new business. Siobhan has a wealth of experience within the customer journey, policy development, GAP and data analysis, coaching and mentoring and developing training programmes.
You can contact Siobhan on the details below:
Tel: TeamsEmail: siobhan.kennedy@durham.ac.uk