Staff profile

Yanlu Zhao is an associate professor in Operations Management at Durham University Business School. His research and teaching focus on data-driven service operations and supply chain management. He has published in several academic journals such as Manufacturing and Service Operations Management, INFORMS Journal on Computing, Transportation Science, Production and Operations Management, European Journal of Operational Research, IISE Transactions, and regularly presents his research at international conferences in Europe, Asia, and the United States. He received his doctoral degree from ESSEC Business School in France, and he also holds a master degree in management science and engineering from Tsinghua University, China. In 2019, he visited the Institute of Operations Research and Analytics (IORA) at National University of Singapore as a research scholar.  In 2022, he won the ESSEC Foundation PhD award. In 2024, he is on research leave to visit the Department of Logistics and Maritime Studies in Hong Kong Polytechnic University. More information about Dr. Zhao can be accessed by www.yanluzhao.com.

Mini Biography

Yanlu Zhao is an associate professor in Operations Management. His research interests in data-driven service operations, including network optimization, Markov decision process, dynamic programming, machine learning and their applications in the operational context, such as the appointment scheduling, vehicle routing, online platforms, healthcare system and digital travel planning.

• Applications: data-driven service operations and supply chain management, such as appointment scheduling, vehicle routing problem, online platforms optimization and data analytics in healthcare system
• Methodologies: Dynamic programming, Machine learning, Markov decision process, Mixed-integer programming, Queue theory.

Journal Article

• Liu, M., Zhao, Y., & Xie, X. (in press). Last-Mile Attended Home Healthcare Delivery: A Robust Strategy to Mitigate Cascading Delays and Ensure Punctual Services. Production and Operations Management,
• Fu, H., Lei, Y., Zhang, S., Zhao, K., & Zhao, Y. (2024). Unravelling the Carbon Emissions Compliance in Sustainable Supply Chains: The Impacts of Carbon Audit Cooperation. Omega, 129, Article 103143. https://doi.org/10.1016/j.omega.2024.103143
• Liu, M., Zhao, Y., & Xie, X. (2024). Continuity-skill-restricted Scheduling and Routing Problem: Formulation, Optimization and Implications. IISE Transactions, 56(2), 201-220. https://doi.org/10.1080/24725854.2023.2215843
• Zhao, Y., Papier, F., & Teo, C.-P. (2024). Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times. Manufacturing & Service Operations Management, 26(3), 853-872. https://doi.org/10.1287/msom.2021.0354
• Hui Lin, Y., Tian, Q., & Zhao, Y. (2024). Unified framework for choice-based facility location problem. INFORMS Journal on Computing, https://doi.org/10.1287/ijoc.2022.0366
• Zhao, Y., Cattaruzza, D., Kang, N., & Roberti, R. (2024). Synchronized Deliveries with a Bike and a Self-Driving Robot. Transportation Science, 58(1), 219–239. https://doi.org/10.1287/trsc.2023.0169
• Lin, Y. H., Tian, Q., & Zhao, Y. (2022). Locating Facilities under Competition and Market Expansion: Formulation, Optimization, and Implications. Production and Operations Management, 31(7), 3021-3042. https://doi.org/10.1111/poms.13737
• Furini, F., Ljubic, I., San Segundo, P., & Zhao, Y. (2021). A branch-and-cut algorithm for the Edge Interdiction Clique Problem. European Journal of Operational Research, 294(1), 54-69. https://doi.org/10.1016/j.ejor.2021.01.030
• Zhao, Y., & Alfandari, L. (2020). Design of diversified package tours for the digital travel industry : A branch-cut-and-price approach. European Journal of Operational Research, 285(3), 825-843. https://doi.org/10.1016/j.ejor.2020.02.020
• Zhao, Y., & Cao, H. (2015). Risk management on joint product development with power asymmetry between supplier and manufacturer. International Journal of Project Management, 33(8), 1812-1826. https://doi.org/10.1016/j.ijproman.2015.08.008